Terms

1. INTRODUCTION

The essence of Park Speak, its community and its platforms is to share information, insight and exchange ideas. As the gathering of data and information about the visitors of www.parkspeak.co.uk is an important part of servicing our audience, we also take every measure to protect your personal data. The objective of this privacy policy is to inform about the ways this information is used and how we store and protect it. Should you have any questions or concerns, you are always welcome to contact the Park Speak team.

‘we’, ‘us’ or ‘our’ means Park Speak ‘the site’ means the Park Speak website

‘you’ and ‘your’ means you, the person engaging with us, registering for our events or services or visiting our site.

By registering subscribing to our email newsletter, visiting our site or otherwise interacting with us, you consent to our processing of your personal data in accordance with this Privacy Policy.

2. HOW TO CONTACT US

You can contact the Park Speak team at hello@parkspeak.co.uk

3. INFORMATION WE MAY COLLECT ABOUT YOU

Information you give us: We collect any information you provide to us when you complete registration forms, or provide us with your details over the phone, for example when you register an account with us, subscribe to our mailing list. This information might include your name, address, email address, phone number, credit card information and other information relevant to the event or service that you’re registering for.

Information we collect about you: We will collect any information contained in any correspondence between you and us via contact forms on websites, and emails or telephone calls.

We may collect information about you visiting our website and how you use it. This may include your IP address, geographical location, device information, browser type, referral source, length of visit, operating system, number of page views and similar information. This information may be collected by a third party website analytics service provider on our behalf and/or may be collected using cookies. For more information on cookies please see below.

Information we receive from third parties: We may collect information about you from third parties that we work closely with for the purposes of delivering to you the services that you request from us. For example, we may engage third parties to assist us with our online event registration systems or payment systems; these entities will collect information directly from you on our behalf. We may engage third parties to operate event websites on our behalf; these entities will collect information directly from you about your visits to the website on our behalf.

We may also receive information about you from third parties where you have consented to such third party sharing your information with us.

4. HOW WE USE INFORMATION ABOUT YOU

You agree that we may use your information for the following purposes:

  • to provide you with services or information that you have requested from us such as receiving an email or newsletter;
  • to keep in contact with you about other services of ours that we believe may interest you.
  • to provide customer service and support, deal with enquiries or notify you of changes in relation to your use of our site or other services.
  • to carry out aggregated and anonymised research about general consumer engagement with our events, sites and services.
  • to perform statistical analyses of users of the site, and their viewing and participation patterns, for product development.

5. WHO WE MIGHT SHARE YOUR INFORMATION WITH

You agree that we can share your personal information with:

selected third parties that we work with, where necessary for the purposes of delivering to you services that you request from us. For example, any other third parties where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.

6. COOKIES

We use cookies to ensure that you get the most out of our site. Cookies are small text files which we store on the device you use to access the site. Cookies allow us to monitor your use of the website and simplify your use of the site. A temporary cookie is also used to keep track of your “session”.

If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit http://www.aboutcookies.org). Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of our websites.

7. THIRD PARTY CONTENT, SITES AND CONTRIBUTORS

Some of our websites may contain content and links to other websites that are operated by third parties. We don’t control these third party websites (including whether or not they store cookies) and this Privacy Policy does not apply to them. Please consult the terms and conditions and Privacy Policy of the relevant third party website to find out how that site collects and uses your information and to establish whether and for what purpose they use cookies.

8. HOW WE LOOK AFTER YOUR INFORMATION AND HOW LONG WE KEEP IT FOR

We use appropriate technological and operational security measures to protect your information against any unauthorised access to or unlawful use. We will retain your information for as long as is necessary to provide you with the services that you have requested from us or for as long as the law otherwise permits.

Transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorised access, you acknowledge that we cannot always guarantee the security of information sent over the internet.

9. YOUR RIGHTS TO THE INFORMATION WE HOLD ABOUT YOU

You have the right to see the personal data that we keep about you, by making a request to Park Speak (details provided above at Paragraph 2). You can also contact us using the details above at Paragraph 2 if you are concerned that any of the information we hold on you is incorrect or want it removed.

10. CHANGES TO THIS PRIVACY POLICY

This privacy policy may be amended from time to time. Any such changes will be posted on this page. We will notify you of any significant or material changes in the way we treat your information by placing a prominent notice on our site or, if applicable sending a notice to the primary email address specified in your account.

Unsubscribing: To unsubscribe from our newsletters, click on the link at the bottom of a newsletter you have received. If you unsubscribe from our newsletters we will still keep your data according to this Privacy Policy unless you contact us and ask to have it removed according to Paragraph 9.